Privacy Policy
Last Updated: June 2, 2025
1. Data Collection
We collect the following business information:
- Account Information: Business name, contact details, tax ID
- Transaction Data: Purchase history, payment details
- Technical Information: IP address, device information, cookies
- Service Data: Property details, service specifications
2. Use of Information
We use collected data to:
- Process transactions and deliver services
- Communicate about orders and service appointments
- Improve products and service quality
- Prevent fraud and ensure security
- Comply with legal obligations
3. Data Sharing
We share information with:
- Service Providers: Payment processors (Stripe, Adyen), logistics partners
- Legal Requirements: When required by law or legal process
- Business Transfers: In connection with mergers or acquisitions
We never sell business information to third parties.
4. Data Security
We implement enterprise-grade security measures:
- SSL/TLS encryption for data transmission
- PCI-DSS compliant payment processing
- Regular security audits and penetration testing
- Role-based access controls
5. Data Retention
We retain business information:
- For active customer relationships
- As required by tax/commercial laws (7 years)
- Until consent is withdrawn for marketing data
6. Your Rights
Business representatives may:
- Access and review collected data
- Request correction of inaccurate information
- Object to processing of non-essential data
- Withdraw marketing consent
Submit requests to info@jalco.shop
7. International Transfers
Data may be transferred to and processed in countries outside the Philippines. We ensure adequate protection through:
- EU Standard Contractual Clauses
- APEC Cross-Border Privacy Rules
8. Policy Updates
Material changes will be notified 30 days in advance via email. Continued use constitutes acceptance.
9. Contact Us
For privacy concerns:
Data Protection Officer
Jalco Herbal Products
Email: dpo@jalco.shop
Phone: +63975 7729927